Trades
How a Midlands Plumber Cut Admin Time by 60% With AI
60%
Admin Time Saved
3x
Faster Lead Follow-up
40%
More Jobs Booked (90 days)
The Problem
The owner was spending 3 hours every day on quotes, follow-ups, and invoicing — time that should have been spent on the tools. Leads were going cold, jobs were being missed, and burnout was setting in.
The Solution
We built an end-to-end AI workflow using Make.com and OpenAI. The system auto-generates quotes from job details, sends personalised follow-up sequences, and syncs everything to HubSpot CRM. Invoices are generated and sent automatically on job completion.
The Outcome
The owner now focuses entirely on delivering jobs, not paperwork. Admin time dropped by 60%. The business booked 40% more jobs in the first 90 days because no lead was ever left without a timely response again.
Key Results
- 60%Admin Time Saved
- 3xFaster Lead Follow-up
- 40%More Jobs Booked (90 days)
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